Outdoor Services Group

    Privacy Policy

These terms and conditions ("Terms") govern your use of the website located at https://www.outdoorservicesgroup.com (the "Website") and any services offered by Outdoor Services Group, an Excavating contractor based in Millington, TN ("Outdoor Services Group," "we," "our," or "us"). By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Information We Collect

1.1 Voluntary Information. When you use our Website, forms, or messaging opt-in flow, we may collect: name, email address, phone number (mobile), postal address, and any additional data you submit.
1.2 Usage / Technical Data. We may also collect information automatically, such as IP address, browser type, OS, referring domain, pages visited, and timestamps.
1.3 Messaging / SMS Data. We collect the mobile phone number you provide for SMS opt-in, consent status, message history (e.g., whether a user unsubscribed), timestamps, and related metadata.

2. How We Use Your Information

We use collected data for purposes including (but not limited to):
- Responding to inquiries, providing services, sending updates, and marketing communications (if you’ve opted in)
- Sending SMS / messaging notifications consistent with the consent you gave
- Improving the Website, user experience, analytics, and internal operations
- Fraud prevention, security, and compliance with legal obligations

3. SMS / Messaging and Mobile Opt-in

3.1 Consent / Opt-in. We will only send SMS messages to your mobile number if you explicitly opt in via a clear consent mechanism (e.g., checkbox, form, or textual confirmation).
3.2 Disclosures at Point of Opt-in. When opting in, we will clearly disclose:
- “Message and data rates may apply”
- The frequency of messages (or “frequency may vary”)
- A link or reference to our Terms & Conditions and Privacy Policy
- Opt-out instructions (e.g., “Reply STOP to unsubscribe”)
- The identity of the sender / brand name
3.3 Message Flow / Confirmation. After you opt in, we will send an immediate confirmation message including our brand name, that messages are recurring (if applicable), and how to unsubscribe.
3.4 Opt-out / Unsubscribe. You may unsubscribe at any time by replying “STOP” (or another designated keyword). After unsubscribing, we will promptly cease sending further SMS messages.
3.5 No Selling or Sharing for Marketing. We will never sell, rent, or share your mobile number or opt-in data to third parties or affiliates for their marketing or promotional purposes. We may share necessary metadata with contracted third-party service providers solely for the purpose of delivering the messages.
3.6 Limited Use & Access. Only authorized personnel or service providers may access mobile data, and only for permitted purposes (e.g., delivering messages, analytics, compliance).

4. Data Sharing & Third Parties

4.1 Service Providers. We may share your information with trusted third-party service providers (e.g., hosting, analytics, messaging platforms) solely to perform services on our behalf, under confidentiality commitments.
4.2 Legal & Safety. We may disclose information when required by law, court order, subpoena, or to protect rights, safety, security, or property.
4.3 No Marketing Sharing. Except as noted above, we do not permit third parties to use your data for their own marketing.

5. Data Security & Retention

We implement commercially reasonable security measures (encryption, access controls, audits) to protect your personal data. However, no system is perfect — we cannot guarantee absolute security.
We store your data only as long as necessary to fulfill the purposes described (e.g., messaging, customer service, analytics), or as required by law.

6. Your Rights & Choices

6.1 Access & Correction. You may request to view, update, or delete your personal information by contacting us.
6.2 Unsubscribe / Withdraw Consent. You may opt out of marketing communications or SMS at any time via the methods described.
6.3 Decline to Provide Information. You can decline to submit certain personal data; however, this may limit your ability to use certain features or receive certain messages.

7. Children’s Privacy

Our site and services are not intended for children under 18. We do not knowingly collect personal data from minors. If we learn we have inadvertently collected data from a child, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised version with a new “Last Updated” date. Continued use of the Website or messaging services after the update indicates your acceptance.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

Outdoor Services Group
Phone: (901) 350-5116
Email: info@outdoorservicesgroup.com
Millington, Tennessee 38053